Switchboard, enquiries, CRM and automations in a single infrastructure. Every call lands in your database on the first ring, and reaches the right agent before it stops ringing.
REMAX Italia
Tech Provider
5,000+ apps
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Your agency's operations centre
Every contact comes in through a different channel and goes through the same engine. Out comes work that is assigned, notified and synchronised, with nobody retyping anything by hand.
One platform, one module for every part of the job
Each module works on its own and even better with the others. Choose the one you want to explore.
Contact recognition and enquiry saved on the first ring.
Automatic matching and routing to the right agent.
Extracts the enquiry and triggers automations straight away.
Canva templates filled in automatically with the property data.
Contacts, mandates and opportunities in a single record.
From listing to completion, with documents and deadlines attached.
Viewings, feedback and offers, ready for the owner.
Agency, branch and individual agent KPIs in real time.
The same platform, branded with your logo.
Viewings, feedback and offers visible to the owner in real time.
Candidates, interviews and onboarding in a single pipeline.
Segments from the CRM, email and WhatsApp sending from the same place.
Procedures, template contracts and internal rules in a single wiki.
Reminders to agents and alerts to managers, automatically.
Saves the enquiry even out of hours, without keeping the client waiting.
Automations and quick answers, without leaving everyday work.
The screen where every call ends up
Scroll: we show you the panel piece by piece, in the exact order your front office uses it while the phone rings.
A single screen for the whole call
Caller profile, softphone, client history, property and enquiry saving: the switchboard lives inside the platform, with no windows to hunt for.
The caller's profile before you pick up
As soon as the phone rings the number is recognised: who they are, which portal they come from and who they have already spoken to. You answer already knowing what it is about.
Answer from the platform, hands-free
The softphone is connected in the cloud: press the green button and the phone takes the call on speaker. Your front office talks to the client without a handset.
Enquiries, notes and appointments from the whole agency
While on the phone you see every contact the client has had with any agent in the agency: enquiries, feedback and appointments in a single timeline.
Log the enquiry just by choosing the property
Select the property the client is calling about or the specific need: general enquiry, recruiting or other. Contact details, source and agent are already filled in.
The property loads while you talk
Once the property is chosen, photos, address, price and key features appear: you answer with the right data, without opening the management software.
One click on save and everything else follows
Notifications to agents and back office, a WhatsApp courtesy message to the client, entry into the database and sync with management software and third-party platforms.
No missed calls
Every call stays tracked in the platform, including missed and out-of-hours ones, and can be picked up and worked on at any time.
You know where every call comes from (portal, sign, flyer) without asking.
Enquiries from switchboard, email and portals profiled automatically. You only choose who is hot.
Network, recruiting and marketing KPIs in the same place where agents work.
The first AI Assistant built for real estate agents
Klaila helps agents, consultants and back office save time, automate repetitive tasks and answer clients without keeping anyone waiting.
The platform tailored to your agency
We brand the app for your agency in no time and build it with only the features you really need. Your agents download your app, not ours.
The contact record fills itself in while you work
No endless fields to fill in. The CRM is connected to the switchboard, email and portals: data comes in by itself and WhatsApp campaigns start from the same place.
REMAX approved supplier
Special terms reserved for network agencies. Write to us for the dedicated partnership.
Explore the partnership →Meta Verified Tech Provider
Verified technology partner for WhatsApp Business API solutions: official integrations and reliable communications.
Let's talk →The business owners who have already chosen us
“I've been using the platform for a year and a half now and I couldn't be happier. It's my agents, an office of more than 70, who give the positive feedback. One of the best investments the company has made in the last 10 years.”
“I was already using a smart switchboard, there's no comparison. Notifications are handled much more smoothly, it always works and it looks great.”
“We have been working with MyBrokerage AI on our MyGoldenHouse app for more than two years and we couldn't be more satisfied with the innovative tools they give us to simplify all our daily work. Constant updates and great availability from the whole team!”
“At Key House Group we have been using MyBrokerage for more than three years and we are very happy with it: support is prompt, improvements are constant and, above all, the system was designed by industry professionals. Back-office work has been greatly streamlined, and so has the way agents handle client enquiries, with everything always at hand on PC, tablet and smartphone.”
